case library / organization and people
Northgate Rovers FC
A medium organization and people case, candidate-led, built for live practice with an AI interviewer that grades like a coach.
- Human capital
- candidate-led
- medium
- ~30 min
- 1 exhibit
Quick note before we start: this is a human capital case, so it may not fit a traditional case structure, keep it conversational and show me how you're thinking. Our client is Northgate Rovers, a professional football club in northwest England with a history going back to the 1890s. After two relegations, they're now in League One, England's third tier. Eighteen months ago the club was bought by a US-based tech investor who wants it back in the Premier League. On the pitch, things are going well: a third of the way into the season they sit second and look strong for promotion. But a recent anonymous survey of back-office employees found 78% describe themselves as unmotivated, and 45% of those say they'd be actively job-hunting if the market weren't so tight. The CEO has asked us to help. Where would you start?
What happens when you run it live
Your interviewer holds answers to 6 clarifying questions candidates usually ask, so opening the case correctly gets rewarded. The case unfolds over 5 phases, with 1 exhibit handed to you at the right moments. You structure, do the math out loud, and close with a recommendation. Then you get a graded report across structure, quant, insight, synthesis, and communication, with the specific moments that cost you points. The exhibits, numbers, and answer key stay inside the live session, the way a real interviewer keeps the case packet on their side of the table.
How to approach a organization and people case
Organization cases (attrition, hiring, incentives, restructuring) look soft but grade hard, because most candidates go vague. The fix is to treat people problems with the same rigor as cost problems: segment the population, quantify the gap and what it costs, and trace root causes through pay, workload, management, and career path before proposing anything.
A strong answer prices the problem (what does attrition cost per departure), prices the fix, and sequences it. Interviewers use these cases to test whether your structure survives away from a familiar profit tree.
Run Northgate Rovers FC live, free. About 30 minutes, graded in the same sitting.
Start practicing freefree · no card · graded in minutes